Personal Concierge Info
Convention

Conventions. Are They Worth It?

By Cameron On January 25, 2012 · Add Comment · In Step 4 - Thrive

January is a good time to think about your marketing plan for the year. As a jack-of-all-trades, your services will be applicable to having a booth at many a convention and you may be considering this. It can sound very appealing…all that traffic and all the “potential” clients checking out your booth. Often [...]

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Trust

How to Earn Trust When you Don’t Fit In

By Cameron On January 18, 2012 · 3 Comments · In Step 4 - Thrive

So you want to be a personal concierge and know you have the skills to do great work. Unfortunately, you cannot get people to hire you. There are many reasons this may occur, but a primary reason is trust. If a client doesn’t trust that you’ll take care of them and do good work, they [...]

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36VendorRelationships

Building Strong Vendor Relationships

By Cameron On January 13, 2012 · 4 Comments · In Step 4 - Thrive

I receive many questions about vendors. Everything from what type of vendors I recommend hiring to ways to profit from vendor work. If you have or are starting a small personal concierge business, it is likely you will need to or have brought in some vendors for services you and your [...]

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Whistler Snow Storm

Beating the Winter Lull

By Cameron On January 5, 2012 · Add Comment · In Step 4 - Thrive

Something to keep in mind as a personal concierge is that this business can be quite seasonal. Depending on the services you offer and your location, you may experience different peaks and valleys. However, a common experience is for business to ramp up in the Fall, be hectic during the holidays, completely fizzle out in [...]

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Beautiful Home

Personal Story: My First Client

By Cameron On December 20, 2011 · 2 Comments · In Step 4 - Thrive

A reader recently posted the following comment: “I was thinking how helpful it would be to hear about how you got your VERY first client, what exactly lead up to that moment and what happened afterward?” While I usually answer questions via email, I thought this one worth sharing with everyone.

For those interested [...]

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W-4 Form

Once You Hire Employees

By Cameron On November 29, 2011 · Add Comment · In Step 4 - Thrive

This is part three of a three-part series on employees.

Let’s imagine that you’ve found the ideal candidates for hire, have tested them appropriately, and are ready to bring them on officially as employees (or possibly contractors) of your company. Or perhaps you’ve already found and hired these individuals. Congratulations. Either way, there are a [...]

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Classifieds

What to Look For and How to Hire Employees

By Cameron On November 10, 2011 · Add Comment · In Step 4 - Thrive

This is part two of a three-part series on employees.

When looking for employees, you’ll want them to meet specific attributes to best serve your clients and promote your business image. If they will only do backend work, look for integrity, problem solving skills, efficiency, and flexibility. If they will also interact with clients, you’ll [...]

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Work Play

How to Best Use Your First Employees

By Cameron On November 3, 2011 · Add Comment · In Step 4 - Thrive

This is part one of a three-part series on employees.

Once you have the funding and client base to have a full staff, your usage of employees may drastically change. However, for a personal concierge just starting out or one still working on building a client base, this article is for you.

First things first, [...]

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Networking Event

Networking Breakdown

By Cameron On October 21, 2011 · 1 Comment · In Step 4 - Thrive

Sorry everyone for my delay posting. I know this is too much information for a how-to website, but I can’t help it: I’m three months pregnant (my first) and the morning sickness has slowed me down quite a bit. I am finally feeling almost normal again so will work to be more diligent about giving [...]

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Red Heel

What to Wear

By Cameron On October 4, 2011 · 1 Comment · In Step 4 - Thrive

I’ve been asked countless times what a personal concierge should wear. In some ways it is an odd question to me as you have the power to choose what image you want to portray. Granted, that image will affect what clients you are able to earn the business of…but it is your call. That said, [...]

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